WAREHOUSE SUPERVISOR – Trinity Gardens Adelaide

Location: Adelaide
Company: Smokemart & GiftBox
Full Time

The Opportunity

We’re currently seeking a Warehouse Supervisor to join our team and manage operations within our fulfilment centre in Trinity Gardens, Adelaide. This professional multitasker will manage and oversee warehouse teams, picking, and packing activities within the warehouse, ensuring quality standards are met at every turn.

Key Responsibilities

  • Be a positive role model and leader for your team to promote an efficient workplace, collaborative culture and growth mindset
  • Lead by example through being hands-on throughout the fulfillment process both in picking, packing and administration to demonstrate the right way to complete all tasks
  • Perform all necessary inventory control and handling as required on a daily and weekly basis ensuring strong controls are maintained, regular replenishment occurs to avoid stock gaps and complete all inbound and outbound stock transfers
  • Build a daily plan and communicate with the team to ensure effective sorting, assignment, labelling and distribution of orders, processes and tasks that support an effective workflow.
  • Maintain a strong level of timely administration delivery that provides inbox management and record and database management that generates correspondence aligned to our processes.
  • Respond to all queries raised from the support centre team, seeking to build effective stakeholder engagement across all units.
  • Manage an effective process of daily courier pick-ups through organising, booking and coordinating with couriers directly to support effective distribution that meets our customers and exceeds our customers expectations.
  • Liaise and resolve all customer queries and adjustments to orders and process refunds when required

The Successful Candidate Will Posses

  • Solid experience within a warehouse or online fulfilment work environment supervising a team
  • A deep understanding of fulfilment operations is highly regarded
  • Working knowledge of all Microsoft applications and Dynamics 365 CE would also be advantageous
  • Flexibility to work the hours required to operate an effective fulfilment team
  • Able to build relationships with key stakeholders, both internally and externally that drives a customer centric culture

If you are looking for a new challenge with a company that values and rewards employees, “APPLY NOW”


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