Store Manager – Full Time

November 27, 2021

Job Location: Perth CBD, Inner & Western Suburbs
Employer: Ready Team One
$60,000 – $69,999

 

 

 

Master in Chief (Store Manager)

Join an innovative VR Entertainment company where your passion, talent and previous leadership experience makes a real difference to your store, the culture, the team and our customers!

Learn about us here – https://youtu.be/oeNXVm_S5Z4 or readyteamone.com

 

As the Master in Chief, you are responsible for overseeing the delivery of smooth, fun and memorable entertainment experiences at our Murray street arena in the Perth CBD. Through the strategic application of leadership, influence, communication, motivation, and training skills, you drive the growth of the business while supporting the local team.

 

Your leadership, business strategies and communication match the fun-loving culture and reflects the Ready Team One values:
 

Safety is always the first priority 

We protect the safety of all customers and staff.

 

Exceptional customer experience 

We love our customers and we love to hear their feedback so that we can constantly improve and offer an even better experience for them! 

We know our customers are having fun if we are having fun!

We offer a premium quality entertainment experience that gets raving reviews. 

The experience starts from the moment they walk in the front door.

We are one team

We work together with care and integrity to bring joy to those around us.

 

Responsibilities:

  • Develop business strategies to increase customer throughput and optimise operations profitability
  • Meet sales targets by working with the marketing team on the marketing funnel, from  awareness through to the customer experience on the day
  • Training, motivating, mentoring and providing feedback to staff
  • Lead the team to ensure high levels of customer satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Lead the team to maintain a high level of store condition, cleanliness and visual standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share or profitability
  • Recruit, conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional manager duties as needed

 

The successful application will ideally be:

  • Managerial: Organised with the ability to plan for sessions, large team events, make customer bookings and manage staffing requirements
  • Competent in IT: Quick on their feet to identify technical issues as they arise and be able to suggest fixes for the GM team.
  • Creative: have a creative flair to help build the Ready Team One brand

 

What’s on offer?

  • A positive people and customer focused workplace culture
  • Autonomous environment with freedom to innovate and run your own store – no micro management or destructive politics
  • Be part of a growing global business with strong career development and advancement opportunities
     

You will be rewarded with ongoing training and development, a generous remuneration package and opportunities for further growth.

Remuneration: $60k Base + Super + Bonus!

A dynamic and progressive company!

A workplace where you are recognised and rewarded for your efforts!

We look forward to receiving your application.

 

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