Receptionist for Specialist Orthodontic Practice

October 23, 2021

Job Location: Melbourne Western Suburbs
Organization: Braces N Faces
$25 – $29.99 per hour

We are a busy specialist orthodontic practice located in Hoppers Crossing, opposite the Werribee Plaza.

Due to continued growth we are looking for a dental/medical/orthodontic receptionist to join our team on a part-time basis (Mon, Wed, Fri, 8am -5pm).

You will be the face of our practice and the first point of call for scheduling appointments, taking payments and attending the queries of our patients.

Essential Criteria for this role:

Minimum 2-3 years of experience as a dental/medical/orthodontic receptionist
Excellent customer service and telephone manner
Passion for patient care
Ability to work well in a team environment
Excellent time management


  • Answer phone calls and book appointments
  • Greet patients and visitors to the practice
  • Attend e-mails and enquiries from new and existing patients
  • Liaise with all practice staff to ensure smooth work flow
  • Operate HICAPS and EFTPOS machine and complete billing and invoicing
  • General administration duties
  • Assist with maintenance and general tidiness of reception and waiting room areas
  • Assist with clinical duties as required

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