Program Manager – Retail

Job Location: Melbourne Bayside & South Eastern Suburbs
Employer: Catch Group Pty Ltd
Full time

We are seeking an experienced Program Manager to work within our Retail team to digitize operations and create scalable and efficient processes and systems (Retail Transformation) and undertake a wide range of enterprise level programs of work to achieve this.

The purpose of this role is to manage the scheduling, on time delivery and reporting of these large programs of work and ensuring that rollout to the large base of Buyers, IAS and suppliers is undertaken in a wholistic and considered manner. 

This role is responsible for a range of tasks related to the delivery and support and will ensure effective communication, alignment and engagement between business stakeholders, technical teams, external suppliers and other key functions within the business. 


No two days are alike here at Catch but you could expect your typical day to include some of the following things:

  • Develop project management plans including project timelines, milestones, resource needs using appropriate project management tools to deliver effective results.
  • Drive the end-to-end management of all project phases from requirements analysis, solution design, development, systems testing, training, implementation and transition in accordance with the project methodology to meet business objectives.
  • Develop and maintain the project schedule to identify the duration of the project, dependencies, key milestones and deliverables and critical paths to ensure an effective and timely project delivery.
  • Establish cross-functional partnerships with internal and external teams and lead and deliver cross-functional projects 
  • Support the project by interpreting and influencing both the external and internal environments and by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
  • Ensure the effective and compelling communication of the approach and resulting actionable insights to the key business stakeholders, external suppliers and vendors at all levels.


The skills you’ll have

  • Tertiary qualified in relevant discipline (Statistics, Data Science, Mathematics, Computer Science).
  • Minimum 5 years of experience in a similar role with proven track record of successful project delivery and program management.
  • Experience leading projects, ideally in retail, within an agile development methodology.
  • Industry experience in e-commerce & retail & supply chain is preferred.
  • Applied knowledge of Project Management applications such as MS Project, Visio, financial tracking tools and at least one project management discipline / methodology, eg PRINCE2, PMBOK, AIPM. 
  • Strong presentation and demonstrated stakeholder management and communication skills to translate analytical solution outcomes in the context of business impacts and benefits to a non-technical audience.
  • Understanding of API integrations and technical requirements.
  • Results-driven and accountable for delivering on growth targets.
  • Proactive self-starter and able to identify new partnership opportunities independently.
  • Highly organised and able to manage multiple priorities.
  • Excellent communication skills, by which we mean you’ll be able to produce business case and project plan documentation, create reports and status to Senior Management.



There has never been a more exciting time to join the Catch Team!!

Our people are at the heart of everything we stand for and will go above and beyond for our customers “To be the trusted place where Australian’s start their shopping journey”

We know that Drive and Passion are hard to generate when we are not feeling valued or having fun, so we make sure our Catchies are well looked after!

Working at Catch, you’ll experience;

  • An organisation that is experiencing incredible growth
  • Support and collaboration, not just with their immediate team, but with the broader organisation as well
  • An organisation that can flex, and truly supports work life balance
  • Volunteer Leave
  • Community Care Programs – Supporting 1 charity per calendar month
  • Unbelievable employee benefits like Club Catch, Kmart discount card, discounted gym membership, free parking, free breakfast, free in-house learning and development, monthly lunches, parental leave programs plus loads more…


Who are Catch?

Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since!

We are one of the country’s top eCommerce players, with a proven track record of growth and an award-winning digital platform. Behind the scenes, we’re a world-class team of creatives, strategists, developers, and innovators, and we’re on the hunt for like-minded people to jump on board.

We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new things. All this, for one purpose: to provide our customers with an amazing online shopping experience, every day.

And we’re just getting started…


At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.

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