Part Time Customer Service Representative – Launceston Branch

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Job Location: Launceston & North East
Employer: Commonwealth Bank – Retail Banking Services
From $25.02/hr + super

  • 17 hours per week – Monday to Friday availability required
  • No banking experience required – full training provided
  • Apply now to start 10 Jan 2022

Do work that matters

Our Customer Service Representatives meet all of our customers’ financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members.

You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction.

See yourself in our team

The Retail Bank is the public face of CommBank – in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Our branches continue to evolve with our business as we focus on meeting our customers’ changing needs and educating about our award winning technology.

What will help you succeed?

To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

You’ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.

You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.

Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

If this sounds like the role for you then we would love to hear from you. Apply today!

The health and safety of our people, customers and communities is our number one priority. This means that we require all of our employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick [link removed] to submit a valid application. We’re keen to support you with the next step in your career.

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