Outbound Call Centre Operator
Job Location: Sydney CBD, Inner West & Eastern Suburbs
Employer: WOW Recruitment
$28 – $32 per hour, Part-time or Fulltime opti
WOW Recruitment are seeking an Outbound Customer Call Centre Operator to support our automotive client, based in Sydney, CBD
You will have data entry experience and hold high attention to detail, focusing on retention and booking in appointments.
You will join a team of customer service consultants who conduct outbound calls and manage various customer databases to meet client needs requirements, ensuring quality and call targets are continuously met.
Flexible hours available, 2 â€“ 5 days, 20 â€“ 38 hours a week. WHV welcome!
*** IMMEDIATE START ***
*** $28 – $32 Per Hour ***
What you will do
- Conduct outbound calls on behalf of clients in the automotive industry
- Call types; satisfaction, retention, prospecting & general follow ups
- Promote customer satisfaction, investigating customer complaints and assist in a resolution
- Assist clients with retaining their customers with CRM call solutions
- Perform sales calls as required
- Perform administrative and data entry tasks
What you will bring
- Strong customer service and communication skills (verbal and written)
- Innovative approach to conflict or issue resolution
- Self-directed and motivated
- Keen interest in Marketing and/or CRM solutions
- Strong attention to detail with data entry
- Ability to work autonomously or in a team
Whatâ€™s in it for you?
- Join a fun, vibrant and high performing team
- Training program to support your success
- Choose fulltime or part time hours
- Flexible WFH options once you complete induction phase
- Career progression opportunities
Does this sound like you? Click APPLY to reach out to Louise today! We are currently shortlisting