Operations Manager

Location: Sydney Parramatta & Western Suburbs
Company: MMT Care Pty Ltd
Full Time

Who is MMT Care? 

It’s all in the name, here at MMT Care we work hard to live up to our title. We care for our clients, the community and we care for the team that supports them. At MMT Care, we believe in creating a healthy work environment that prioritises our employee’s needs.

About You

We are looking for someone with a high EQ, who is willing to learn and is strategically focused. Someone who truly cares for their staff, is willing to listen and to help them achieve their full potential. An ability to build strong relationships with stakeholders is a must, as is the genuine desire to provide the best quality support for your team. 

The Role

MMT Care has an exciting opportunity available for an Operations Manager to join our expanding team. Reporting to the General Manager, the successful candidate will be responsible for overseeing and managing MMT Care’s NSW operations. This role will be based in our Fairfield office.

  • Regularly review business performance against relevant agreed targets and key performance indicators
  • Conducting supervision for and guiding Team Leaders through their operational leadership challenges
  • Manage all service programs ensuring compliance with legislation, standards and internal policies
  • Develop key relationships with stakeholders
  • Ensure delivery of program services in accordance with program budgets, business plans and in line with client needs and plans
  • Address performance gaps and provide performance feedback
  • Identify, monitor, report and mitigate operational risks, incidents and complaints/feedback.
  • Assisting with the establishment of new group homes and overseeing implementation initiatives.

Skills & experience

  • A relevant tertiary qualification and/or extensive experience
  • Previous experience managing Accommodation Services (advantageous)
  • Detailed working knowledge of the NDIS reform and relevant national and state government’s policies and funding models
  • Strong conceptual, analytical, and well-developed organisational skills
  • Exceptional communication, influencing, and interpersonal skills

What we can offer you:

  • Excellent working conditions
  • Competitive salary package
  • Career development and advancement opportunities

If this sound like the opportunity you have been looking for, we would like to hear from you. Submit your application online by clicking the ‘Apply’ button below and our Recruitment team will be in touch once the application has been reviewed.

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