Mobile Lending Manager – Perth South Metro

Job Location: Perth Fremantle & Southern Suburbs
Employer: Bankwest Retail
Full time

• Want to make a real difference to our customers lives and help achieve their goals?
• Be part of the Brilliant Orange culture where we bring empathy and a human approach
• You’ll have access to first class learning and development pathways that will enable you to best support your customers and have a fulfilling career

Bankwest is built around our branches and the colleagues who help our customers achieve their financial ambitions every single day. Our Lenders are the face of our branches and we pride ourselves on that.

You’ll never feel like just a number here, we have multiple ways to recognise our colleagues. We’re real people who work hard and have a laugh along the way. Our culture is made by us, and we couldn’t be the bank we are today without our people.

Do work that matters!

As our Mobile Lending Manager, you will be committed to proactively identifying and retaining new and existing customers for Bankwest. By holding needs-based conversations and having a comprehensive knowledge of all Bankwest products and services you will be able to deliver efficient, accurate and quality solutions across all customer segments. As well as:

• Help customers achieve their home finance goals tailored to their needs
• Drive community engagement and build professional and customer relationships within the community
• Generate own business development opportunities
• Resolve customer issues and complaints in a timely and professional manner
• Proactively retaining customers via outbound calling initiatives
• Maintaining existing proprietary relationships

This role is a mobile role, as the successful applicant you must be driven and passionate about self-generating your leads and be able to demonstrate how you have maintained and continue to grow existing customer portfolios.

We’re interested in hearing from people who have:

• Proven experience and skill set in branch lending looking for the next step in their career
• Strategic business development experience with proven experience in growing a portfolio
• Prior experience identifying customer needs and referring opportunities
• Sound knowledge of competitor products and services
• Able to work autonomously and with minimal supervision
• Work well under pressure

You can be you

We want the real people beneath the skill set. We strive to be as diverse as the world around us because these experiences and differences support us to better understand our customers and each other. Together we shape the place Bankwest is today and tomorrow- a brilliant place made by us.

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick [link removed] to submit a valid application. We’re keen to support you with the next step in your career.

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