Front Office Receptionist – 20 hours per week

Job Location: Yarra Valley & High Country
Employer: Wangaratta Gateway
$30 – $34.99 per hour plus super & penalty rates

This position is a first point of contact for our busy Hotel and Conference Centre, customer service is our focus we strive to be well above the industry standard this position is for approximately 20 hours per week.

You’ll be responsible to meet and greet our guests, undertake the day-to-day duties associated with check-in and check out guests, reservations, answering all calls and assisting with requests and general inquiries.

Applicants will need to be motivated and hardworking with a can do attitude, you have the ability to work shifts across a 7 day period between the hours of 7am-11pm.

The Ideal Candidates:

The successful applicant will need to have:

• Excellent administration and organisational skills
• Previous experience in similar hotel role is highly preferred
• Passion for delivering energetic customer service
• High standard of  personal presentation
• Articulate and confident
• Problem solving and ability to resolve guest issues
• Be available to work shift, weekends and public holidays
• Strong attention to detail
• True team player, willing to take initiative

Application Process

Submit your CV via the link.

 

 

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