Front Desk Receptionist

Job Location: Sydney North Shore & Northern Beaches
Employer: Healthwise

Healthwise is currently seeking one well-organized, mature and friendly individual to become a receptionist at both their Eastwood and North Sydney clinics for a minimum of 2 days per week – starting January 2022.

The Front Desk Staff are the heartbeat of Healthwise, they are the first and last person a patient sees, so it is vitally important that our staff are friendly and professional. The staff look after the patients needs and are responsible for maintaining the practice’s image through careful application of the practice’s procedures, working with other team members and the office manager to keep the practice running at its best. Attention to detail is imperative.

The Front Desk Staff are also partly responsible for the physical maintenance of the practice including, practice housekeeping, opening and closing the practice, regulating air conditioning and ventilation, watering plants and keeping rooms stocked of supplies. 


The Front Desk Staff’s main responsibilities include, but are not limited to:

  • Greeting and liaising with patients and all other callers in a professional and friendly manner.
  • Monitoring and controlling the computer appointment book
  • Processing payments and generating computer based receipts, accounts, patient records etc.
  • Balancing end of day takings, maintaining cash float
  • General administration duties – scanning, filing etc
  • Managing insurance claims ie WorkCover, CTP, DVA, NDIS
  • Generating letters and other documents on behalf of practitioner
  • Typing of general correspondence, word processing and other computer skills.
  • Organising X-ray referrals
  • General tidying of the office and reception desk


The ideal candidate will be:

  • Professional, reliable, courteous and friendly
  • Computer literate with an understanding of Microsoft Office
  • Available to work at either location (North Sydney or Eastwood)
  • Prior admin experience preferred but not essential


If this sounds like you, please submit your resume to Melissa via email to [email protected].

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