Fraud & AML Analyst

Overview

The Fraud & AML/CTF analyst role is required to support the service delivery of all Fraud and AML/CTF processes. This cover both internal and external fee for service tasks. Establishing strong working relationships across the business and driving continues process and procedural improvements.

Key Accountabilities and Main Responsibilities

• ALERT review and analysis
• Member contact and investigation 
• Continuous improvement of processes & procedures;
• Data Analysis and Insight building
• Support the overall team in identifying and analysing changes to existing legislation and their potential impact to our processes and systems;
• Complete all ALERT analysis daily
• Contact members to verify transaction and or account changes 
• Create SMR’s where appropriate and populate all information in GRC
• Continually review and improve team processes with key drivers of improving quality and efficiency 
• Stakeholder management of client funds using the ALERT service
• Identify and document risks and issues and drive rectification plans
• Liaise with key stakeholders both internal an external to drive member protection 
• Provide SME support to the business across all potential instances of Fraud & ML/CTF
• Provide SME support to IT and Project resources as required 

Experience & Personal Attributes

• Strong Communication, negotiation and interpersonal skills 
• Strong Analytical abilities and creativity in developing approaches to business needs and recommending actions or implementing changes
• Self-motivated and able to work primarily without direction 
• Sound knowledge of superannuation and fraud AML/CTF legislation 
• Ability to create an maintain technical and procedural documentation 
• Ability to meet goals and deadlines
• Experience managing multiple tasks 
• Display strong leadership skills and desire to take leadership role when required.
• Excellent time management skills 
• Experience with gathering business requirements and analysing is an advantage. 

Technical Skills

• Microsoft suit exposure
• Some knowledge of flow charting and other structured analysis tools and techniques 
• Understanding of the business analysis process methodologies and deliverables
• Macro, SQL and VBA knowledge are not essential but are favourable. 
• Formal Qualifications in business analysis is desirable