Field Support Officer

September 7, 2021

Northern Suburbs & Joondalup

Full Time

At EHI Australia, we’re looking for an enthusiastic and confident Merchandiser to drive field activity across our brands; Move it, Easy Roll, Rocket, Everhang, Surface Gard, Adoored. 

We are committed to innovation, value, quality and providing the best selection of products for work and living. In addition to our product offerings, we pride ourselves in providing a high level of service, consistently striving to exceed our customer’s expectations.

Our vision is to be the first and best choice for everyone who connects with our Company – our Employees, our Customers, our Suppliers, our Shareholders and the Community. We strive to achieve this through a relentless focus on all-round operational excellence, a commitment to mutual success with our partners, the strength of our culture and the talent and dedication of our valued employees.

Reporting to the National Merchandising Manager and working with the national sales team our Field Support Officer will cover off on the day-to-day requirements for our store-based merchandisers and sales team. This role is ideally full time but could be adapted to part time for the right applicant

What does a typical day look like?

  • Communicating with our sales team and customers store network
  • Providing support to our field sales team with POS, reporting and other information 
  • Managing the field teams CRM system and information database
  • Assisting with pricing and customer order enquiries
  • General administrative duties

What we’re looking for in our next team member:

  • Proficient in Microsoft Office Suite
  • Ability to support a sales team through administration, customer service and sales activities
  • Effective customer service and communication skills (both written and verbal)
  • A proactive approach and strong interpersonal skills together with a positive can-do attitude 

 

If you possess the above criteria, please attach your resume and send it to the National Merchandising Manager – Peter Butler on [email protected] and tell us why you are right for the job! 

 

 

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