Customer Service / Sales Representative

November 5, 2021

Job Location: Melbourne Bayside & South Eastern Suburbs
Employer: Altra 4×4 Accessories
$55,000 + Commission + Superannuation

About Us

Altra 4×4 Accessories (Altra) is a manufacturer and distributor of 4WD auto parts in Australia. Our company is a new key element within an existing global supply chain that will be taking over several functions over time, including quality control, distribution, logistics, sales, customer support, installations and manufacturing.


The Role

We are looking for a talented, energetic and dynamic Customer Service / Sales Representative at our head office in Dandenong South. You will primarily be the first point of contact for our distributors and customers in relation to our products. A passion in 4WD industr will be looked upon favourably as we would encourage you to expand into other roles.

You will be working with the warehouse team to organise pick-ups and delivery with freight companies and perform admin duties.


  • Answering sales enquiries over the counter, by phone and by email from consumers and distributors.
  • Preparing sales orders, quotes and proposals for retail, dealer and stockist’s customers.
  • Preparing the appropriate documentation to complete the sale.
  • Helping the sale team achieve the company revenue and profit targets.
  • Continuously liaising with the Workshop Supervisor to ensure that all work involving fitting is completed on-time, in-full and high standards.
  • Keeping close contact with warehouse team to ensure on time despatch.
  • Working at special events such as 4X4 Shows and Open Days.
  • Traveling and meeting distributors to maintain good business relationship.


  • Good observational skills, fast learner, adaptable and enthusiastic.
  • Good communication skills, both verbal and written.
  • Competent using Microsoft and social media applications.
  • Ability to work independently and as part of a team.
  • Experience in 4WD industry (preferred)
  • Experwince in ERP (Oracle) & CRM system (preferred)
  • Own transport with valid diving license.
  • Willingness to travel

We are seeking an enthusiastic and motivated individual to join our team.  If this sounds like you, please submit both your cover letter and resume by clicking on the ‘Apply’ button above.

Please note that only short-listed candidates will be contacted.

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