Customer Service Officer (Fundraising), Brisbane CBD

Beaumont People are proud to be partnering with a reputable national health-based charity that supports individuals and their families to access support and life-saving treatments on their most recent fundraising campaign. 

The Role:

• Deliver exemplary customer service to key stakeholders and provide information on their current campaign through both inbound and outbound calls to clients as well as written communication.
• Assist stakeholders to reach their fundraising goals and ensure that the voices of people living with cancer are included and elevated across the activities of this campaign.
• Provide support and direction to the broader team to deliver efficient, safe and relevant services to patients, carers and loved ones affected by cancer.
• Assist the charity to reach their fundraising goal for the campaign through engaging with stakeholders and clients.

About You:

• Highly developed analytical, written and verbal communication skills.
• Experience in an inbound or outbound contact centre role where you were liaising with external stakeholders to promote and advocate for a cause.
• Highly developed emotional resilience and the ability to build rapport and be empathic with clients whilst fundraising.
• Salesforce experience is highly desirable.

This is a temporary position and all applicants must be available to commence by Monday the 20th of September.

Please apply directly through Seek, however, if you have further questions please direct them to Summer Moon at [email protected].