Company Introduction

Your Career at NAB

At NAB you’ll find energetic people who value relationships and have the potential to succeed and grow. Our people are essential to our unique, aspirational culture. We are a business that invests in development, commits to flexibility and diversity, and engages with the community.

Our focus and passion is underpinned by a strong commercial and strategic approach. We have the freedom, responsibility and autonomy that our imagination and diverse perspectives need to deliver, grow and succeed.

Why We Are Here

Quite simply, we are here to serve customers well and help our communities prosper. This drives everything we do and gives clarity to how we perform and engage with each other.

How We Work captures the essence of our culture and reflects that we care deeply about how we do things, not just what we do. There are four core elements of how we work:

Excellence for Customers – We put customer needs first every time, never personal interests. We get it right first time or fix it fast, not leaving issues unresolved. We make banking easy and fast and don’t create band-aid fixes.

Grow together – We are ambitious for growth, never tolerating mediocrity. We are curious, learn from each other and never move on without learning from our experiences. We prioritise each other’s wellbeing, and never succeed at the expense of another.

Be respectful – We speak honestly and supportively, especially about concerns. We don’t avoid difficult conversations or challenge inappropriately. We value the time and opinion of others, never dismissing challenge and advice without consideration. Above all, we do what we say we will do, keeping others informed along the way.

Own it – We get on with it and follow up until it’s resolved, never delaying taking action. We do what’s right, even when it’s hard and don’t say, ‘it’s not my job.’ We make the most of what we have, never spending more time, resources or money than is needed.

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